Improving service quality : achieving high performance in the public and private sectors / Michael E. Milakovich.
Material type: TextPublication details: Delray Beach, Flo. : St. Lucie Press, 1995.Description: xx, 258 pISBN:- 188401545X
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Books | Matheson Library Main Collection | Main Collection | 658.562 M637 (Browse shelf(Opens below)) | 127 | 122393 |
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