Know your customer : new approaches to customer value and satisfaction / Bob Woodruff, Sarah Gardial.
Material type: TextPublication details: Cambridge, Mass. : Blackwell Business, 1996.Description: xvii, 338 pISBN:- 1557865531
Item type | Current library | Collection | Call number | Status | Notes | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Books | Matheson Library Main Collection | Main Collection | 658.812 W893 (Browse shelf(Opens below)) | Available | A | 02-13-97 | 121241 |
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