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	1.	No cover image available Stressless selling a guide to success for men & women in sales Frances Meritt Stern, Ron Zemke by Stern, Frances Meritt, 1938- Zemke, Ron Series: A Spectrum book Material type: Text; Format: print Publication details: Englewood Cliffs, N.J Prentice-Hall c1981 Availability: Items available for loan: Matheson Library (1)Call number: 658.85 S839s. Add to cart (remove)
	2.	The service edge : 101 companies that profit from customer care / by Ron Zemke with Dick Schaaf ; foreword by Tom Peters. by Zemke, Ron Schaaf, Dick Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, N.Y. : New American Library, c1989 Availability: Items available for loan: Matheson Library (1)Call number: 658.812 Z53s. Add to cart (remove)

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