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The service edge : 101 companies that profit from customer care / by Ron Zemke with Dick Schaaf ; foreword by Tom Peters.

By:

Zemke, Ron

Contributor(s):

Schaaf, Dick

Material type: Text

Text

TextPublication details: New York, N.Y. : New American Library, c1989.Description: xviii, 584 pISBN:

0453006477

Subject(s):

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Matheson Library	658.812 Z53s (Browse shelf(Opens below))	Available		075076

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