000 00535nam a2200181 8 4500
001 00144002
003 PWmBRO
005 20240602103313.0
008 960830s1996 enk 001 0 eng
020 _a1857390393 (hardback : alk. paper)
100 2 _aClair, Guy St.
245 1 0 _aTotal quality management in information services /
_cGuy St Clair.
260 _aLondon :
_bBowker-Saur,
_c1996.
300 _aix, 261 p. ;
_c24cm.
650 0 _aInformation services
_xManagement.
650 0 _aTotal quality management.
942 _2ddc
999 _c73544
_d73544