000 00595nam a2200205 a 4500
001 99990035840
003 003
005 20240602103247.0
008 970520s1993 enk b 001 0 eng
020 _a1857390040
035 _a(CIRC) 99990035840
100 1 _aSt. Clair, Guy.
245 1 0 _aCustomer service in the information environment /
_cGuy St. Clair.
260 _aLondon :
_bBowker-Saur,
_cc1993.
300 _a144 p.
440 0 _aInformation services management
650 0 _aInformation services.
650 0 _aInformation services industry
_xCustomer services.
942 _2ddc
999 _c72790
_d72790