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	1.	No cover image available Quality without tears the art of hassle-free management Philip B. Crosby by Crosby, Philip B Material type: Text; Format: print Publication details: New York McGraw-Hill c1984 Availability: Items available for loan: Matheson Library (1)Call number: 658.562 C949q. Place hold Add to cart (remove)
	2.	Running things : the art of making things happen / Philip B. Crosby. by Crosby, Philip B Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c1986 Availability: Items available for loan: Matheson Library (1)Call number: 658.4092 C949r. Place hold Add to cart (remove)