TY  - BOOK
AU  - Susskind,Lawrence
AU  - Field,Patrick
TI  - Dealing with an angry public: the mutual gains approach to resolving disputes 
SN  - 0684823020
U1  - 659.285 
PY  - 1996///
CY  - New York
PB  - Free Press
KW  - Corporate image
KW  - United States
KW  - Issues management
KW  - Public relations
KW  - Corporations
ER  -