TY  - BOOK
AU  - Besterfield, Dale H.
ED  - Arab school of Science and Technology
TI  - Proceedings of the seminar on quality assurance in small and medium-sized industries
SN  - 812241205x
U1  - 658.562 
PY  - 2000///
CY  - New Delhi
PB  - New Age International
KW  - Quality assurance
KW  - ISO 9000
KW  - Requirements
N1  - Include appendices (pages 298 - 303)
ER  -