Davis, Mark M. Heineke, Janelle. Operations Management: integrating manufacturing services/ Mark M. Davis, Janelle Heineke. - 5th ed. - Boston, New York: McGraw-Hill, c2005. - xxxix, 679 p. : chiefly col. ill. ; 28 cm. - McGraw-Hill/Irvin series operations and decision science . Includes index. Includes bibliographical references. ISBN: 0071114084 Subjects--Topical Terms: Production management. Dewey Class. No.: 658.5 / D263