TY  - BOOK
AU  - Fisher,Roger
AU  - Ury,William
AU  - Patton,Bruce
TI  - Getting to yes: negotiating agreement without giving in 
SN  - 9780140157352
PY  - 1991///
CY  - New York
PB  - Penguin Books
KW  - Negotiation
N1  - Recommended text: LC231 (Communication for Development Studies)
UR  - http://www.penguin.com
ER  -