TY - BOOK AU - Ury,William L. AU - Brett,Jeanne M. AU - Goldberg,Stephen B. TI - Getting disputes resolved: designing systems to cut the costs of conflict SN - 1555421253 U1 - 658.4 22 PY - 1988/// CY - San Francisco PB - Jossey-Bass Publishers KW - Conflict management N1 - A joint publication in the Jossey-Bass management series and the Jossey-Bass social and behavioral science series; Recommended text : *LC231 (Language & Communication) ER -