Getting disputes resolved : designing systems to cut the costs of conflict /
William L. Ury, Jeanne M. Brett, Stephen B. Goldberg.
- San Francisco : Jossey-Bass Publishers, c1988.
- xxv, 201 p.
- Jossey-Bass management series Jossey-Bass social and behavioral science series .
A joint publication in the Jossey-Bass management series and the Jossey-Bass social and behavioral science series.