TY  - BOOK
AU  - Burton,John Wear
AU  - Dukes,Frank
TI  - Conflict: practices in management, settlement and resolution 
T2  - The conflict series
SN  - 0333521501
PY  - 1990///
CY  - Basiingstoke, Hampshire, Eng.
KW  - Industrial relations
KW  - Management
ER  -