TY - BOOK AU - Willing,Ken ED - National Centre for English Language Teaching and Research (Australia) ED - Australia Dept. of Immigration, Local Government and Ethnic Affairs. TI - Talking it through: clarification and problem-solving in professional work T2 - (NCELTR research series PY - 1992/// CY - NSW, Sydney PB - National Centre for English Language Teaching and Research on behalf of the Dept. of Immigration, Local Government and Ethnic Affairs,Macquaire University KW - Interpersonal communication KW - Discourse analysis KW - Conversation KW - Oral communication ER -