Willing, Ken. <br/><br/>
Talking it through :  clarification and problem-solving in professional work / 
Ken Willing. 
 - NSW, Sydney :  National Centre for English Language Teaching and Research on behalf of the Dept. of Immigration, Local Government and Ethnic Affairs,Macquaire University,  1992. 
 - iv, 343 p. 
 - (NCELTR research series ;  1035-6487; 7) .
 - Research series (National Centre for English Language Teaching and Research (Australia) ;  7) .
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication.<br/>Discourse analysis.<br/>Conversation.<br/>Oral communication.