Comfort, Jeremy. <br/><br/>
Effective telephoning / 
Jeremy Comfort. 
 - Oxford, UK :  Oxford University Press,  c1996. 
 - vols. ;  28 cm. 
 - Oxford business English skills .
<br/><br/><label>ISBN: </label>0194570932 (Student's book) 0194570940 (Teacher's book) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone in business.<br/>Telephone etiquette.