TY  - BOOK
AU  - Borenstein,Nathaniel S.
TI  - Programming as if people mattered: friendly programs, software engineering, and other noble delusions 
SN  - 0691087520 
PY  - 1991///
CY  - Princeton, N.J.
PB  - Princeton University Press
KW  - Software engineering
KW  - User interfaces (Computer systems)
ER  -