TY  - BOOK
AU  - Hede,Agnes Ann
TI  - Reference readiness: a manual for librarians, researchers, and students 
SN  - 0208022287
PY  - 1990///
CY  - Hamden, Conn.
PB  - Library Professional
KW  - Reference books
KW  - Bibliography
KW  - Reference services (Libraries)
ER  -