Garvin, David A.

Managing quality : the strategic and competitive edge / David A. Garvin. - New York : Free Press, c1988. - xiv, 319 p.

0029113806

90015108


Quality of products--Management.--United States
Quality assurance--Management.--United States
Quality of products--Management--Case studies.--United States
Quality assurance--Management--Case studies.--United States
Quality of products--Management.--Japan
Quality assurance--Management.--Japan
Quality of products--Management--Case studies.--Japan
Quality assurance--Management--Case studies.--Japan