TY  - BOOK
AU  - Harrington,H.J.
TI  - The improvement process: how America's leading companies improve quality 
SN  - 0070267545 :
AV  - TS156 .H34 1987
U1  - 658.5/62�19 
PY  - 1987///
CY  - New York
PB  - McGraw-Hill
KW  - Quality control
ER  -