Harrington, H. J. The improvement process : how America's leading companies improve quality / H.J. Harrington. - New York : McGraw-Hill, c1987. - xv, 239 p. : ill. ISBN: 0070267545 : $24.95 Subjects--Topical Terms: Quality control. LC Class. No.: TS156 / .H34 1987 Dewey Class. No.: 658.5/62�19