Managing online reference services / 
edited by Ethel Auster. 
 - New York :  Neal-Schuman Publishers,  c1986. 
 - viii, 408 p. :  ill. 
<br/><br/><label>ISBN: </label>0918212936 (pbk.) :  $35.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference services (Libraries)--Automation.<br/>Information services--Management.<br/>Bibliographical services--Automation.<br/>Information storage and retrieval systems.<br/>Library administration.<br/>Online bibliographic searching
<br/><br/><label>LC Class. No.: </label>Z711  / .M35 1986 
<br/><br/><label>Dewey Class. No.: </label>025.5/2/0285�19