TY  - BOOK
AU  - Snell,Shelagh
AU  - Carpenter,Jeff
TI  - Communications in travel and tourism: practical guide-lines and assignments for students of travel and tourism 
SN  - 0713177691
PY  - 1988///
CY  - London
PB  - Edward Arnold
KW  - Tourist trade
KW  - Study and teaching
KW  - Communication skills
ER  -