TY  - BOOK
AU  - Zack,Arnold
ED  - International Labour Office
TI  - Grievance arbitration: a practical guide
U1  - 658.31 
PY  - 1977///
CY  - Geneva
PB  - International Labour Office
KW  - Grievance procedures
KW  - Arbitration, Industrial
N1  - "Based on a draft by Arnold M. Zack."
ER  -