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Services management : an integrated approach / edited by Bart Van Looy, Paul Gemmel, Roland Van Dierdnock.

Contributor(s): Material type: TextTextPublication details: Harlow, UK : Financial Times, Prentice Hall, 2003.Edition: 2nd edDescription: xxvi, 529 p. ; 25 cmISBN:
  • 027367353x
Subject(s): DDC classification:
  • 22 658 S491
Online resources:
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Holdings
Item type Current library Collection Call number Status Date due Barcode
2 Hour Special Reserve 2 Hour Special Reserve Matheson Library Special Reserve - 2 Hours Use items Special Reserve SR 658 S491 (Browse shelf(Opens below)) Available 158802
Browsing Matheson Library shelves, Shelving location: Special Reserve - 2 Hours Use items, Collection: Special Reserve Close shelf browser (Hides shelf browser)
SR 658 H689 Introduction to business / SR 658 L899 Managing services : marketing, operations, and human resources / SR 658 P839 The portable MBA / SR 658 S491 Services management : an integrated approach / SR 658 S881 Management / SR 658 S881 Management / SR 658 S912 Introduction to business /

Includes index.

Recommended text: BA231 ; BA232 ; BA337 [Business Studies].

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