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TQM, an integrated approach : implementing Total Quality through Japanese 5-S and ISO 9000 /

Ho, Samuel K. M.

TQM, an integrated approach : implementing Total Quality through Japanese 5-S and ISO 9000 / Samuel K. Ho. - London : Kogan Page, 1995. - 292 p. : ill.

0749415614


Industrial management.
ISO 9000 Series Standards.
Quality assurance--Management.
Quality control--Standards.
Total quality management.