Matheson Library
Empowering Knowledge, Inspiring Discovery

The customer connection: quality for the rest of us /

Guaspari, John.

The customer connection: quality for the rest of us / John Guaspari. - New York, NY : AMACOM, 1988. - xv, 223 p. : ill.

0814458378

88901175


Quality of products--Miscellanea.