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Operations management in service industries and the public sector text and cases

Operations management in service industries and the public sector text and cases Christopher Voss ... [et al.] - Chichester Wiley c1985 - ix, 318 p. ill 23 cm.

Subjects--Topical Terms:
Service industries--Management--Case studies--United States
Service industries--Management--Case studies--Great Britain
Social work administration--Case studies--United States
Social work administration--Case studies--Great Britain

Dewey Class. No.: 658.5/O61

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Operations management in service industries and the public sector text and cases